Synology has backtracked on one of its most unpopular decisions in years. After seeing NAS sales plummet in 2025, the company has decided to lift restrictions that forced users to buy its own Synology hard drives.
The original move was especially idiotic given that tech savvy users of their products - a rather significant proportion - were able to easily add their existing HDDs to the accepted drivers DB. All they accomplished was making a bunch of techies rather pissed off.
Burn the goodwill of your power users and act surprised when they stop recommending your product.
The original move was especially idiotic given that tech savvy users of their products - a rather significant proportion - were able to easily add their existing HDDs to the accepted drivers DB. All they accomplished was making a bunch of techies rather pissed off.
Burn the goodwill of your power users and act surprised when they stop recommending your product.