Hi all,

So I just bought my 870 EVO 2TB recently with the intention to keep my family data and started checking if its genuine. The device is, reported in both Samsung Magician and CrystaldiskInfo, using SVTO1B6Q firmware which is also the latest firmware I could download from the Samsung page.

However, the SSD Health shown up in Samsung Magician as N/A, I could only use the benchmark feature on this device. I also couldn’t find the SSD serial number through the warranty check on Samsung page as well.

On the other hand,Crystaldiskinfo is able to regconize this SSD. Everything is shown (supposedly) correctly.

So my question is, is there anyway to make the Samsung Magician to work with this device? Or is my SSD not genuine?

I am currently attaching this SSD to my 4th SATA slot on my Gigabyte B365M mobo, not sure if the position of the SATA slot affects to the regconization of the device.

  • bububibu@alien.topBEnglish
    1·
    11 months ago

    It has the initial firmware for the 870 EVO, which is years old. There are newer firmwares. Is the drive old? The manufacturing date is printed on the back.

    • TheWalkingGoat@alien.topOPBEnglish
      1·
      11 months ago

      Manufacturing date is 2023 Apr, which is kinda new. I guest the old firmware is because Samsung Magician can’t detect this SSD as genuine so it can’t update the firmware

  • Ok-Wasabi2873@alien.topBEnglish
    1·
    11 months ago

    Do you have 2TB of data handy to copy over to see? Usually fake SSD don’t have anywhere near the stated capacity. Did you get it from Amazon directly or 3rd party?

    • dr100@alien.topBEnglish
      1·
      11 months ago

      Do you have 2TB of data handy to copy over to see?

      No need for that, you can use something like the classic H2testw to just fill it and check it automatically.

  • TheWalkingGoat@alien.topOPBEnglish
    1·
    10 months ago

    Just an update on this matter in case anybody is interested.

    I succesfully requested the refund. The seller even claimed that their product is geuine and regconized by Samsung Magician. I requested the evidence video and they couldn’t provide it.

    I had to plug the SSD into my PC for some hours trying to benchmark and check it with Samsung Magician so the seller also was trying to claim I used their product, which they failed.

    Hence, always check the serial numbers on the box and SSD case before plugging it in to avoid any potential troubles. If it’s fake SSD, the serial numbers will tell it right away.