Hello!

I wanted to create this post to see if I can get an answer, as google seems to give mixed results. This winter, I was thinking of getting a small generator incase our power goes out. We live in a rural area, so I have propane for heat, but was more worried about keeping devices charged and some lights.

I was curious if we had a power outage, if I powered my modem- would I still be able to have internet access? We have Xfinity but I wasn’t sure if there is a total power outage, if the internet would go down either until the local system is brought back up or if it had batteries/self generators so the network stays up during an outage.

  • dirt_is_here@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    I went through this same thing. I bought an APC uninterruptible power supply and keep the modem and router plugged into. Also routing coaxial and Ethernet cables through it so it is 100% connected to the PSU. if power went out we were still able to maintain internet and charge our devices for several hours. However this is negated if there is an outage with your ISP. So yes and no. But for my experience it has been mostly yes to having Internet during a power outage.

  • acableperson@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    Short answer is probably, but depends on how long the power is out. All of the ISP’s field equipment should be connected to some sort of battery backup usually mounted on the pole itself. I’m fairly certain this is FCC regulated as well due to e911 policy where landline telephones still need to work in power outages for emergencies.

    Operative work here is should though.

  • Yukanojo@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    I didn’t have luck with power loss in certain areas.

    Spectrum at my last house would go out during widespread power loss. It doesn’t go out at my current house during widespread power loss… At least not on the short term.

    I have starlink as a backup in the event spectrum goes out.

  • andre_vauban@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    “It depends”. The ISP will usually have enough battery power on all gear to last long enough for them to dispatch a crew with a generator if it’s a remote unmanned location. ISP gear in manned locations will have battery power and generators.

  • eulynn34@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    If you put your gateway, switches, routers, access points, etc. on a UPS? Sure. Assuming whatever equipment comcast sends the service to your home also has power… if it’s a wide enough outage, it may not.

  • Pikachu8752@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    A couple of weeks ago power went out in .y neighborhood but Spectrum’s network was still like. Since I had my modem and router hooked up to a UPS my network was still up.

  • Thommyknocker@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    Yes tell the ISPs equipment backups fail. My Comcast service runs for about an hour after power loss then the connection drops.

  • persiusone@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    It depends on your ISP but it’s likely.

    I have a huge propane generator for extended outages… The UPS systems I have now will keep things powered for over 3 hours with full load, but I have non-critical devices power off after 10 minutes and that extends the batteries to ~12 hours.

    Still, if the power is out for 40 minutes, the generator kicks on and takes over. Internet stays up and with two 1000 gal tanks, I can run the generator for months without refueling at full load. Having the extended runtime batteries allows for generator maintenance windows and such.

  • newtekie1@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    Comcast might work. Most of their infrastructure has small battery backups, but will eventually go down after a few hours. For long term outages they will send out techs to hook up generators to bring the infrastructure back online. But for outages that last for less than a day, the internet will stop working after a few hours.

  • digitaldingo75@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    Comcast had battery backups on all power supplies in the field. Generally about three hours of run time depending on the charge state and battery condition.

  • stlthy1@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    I live in N GA and this last summer, we had a storm that took out power for two days.

    We have AT&T fiber Internet service.

    I had a portable generator running, principally, so we didn’t lose our refrigerated and frozen food. It also powered the fiber modem, the Internet modem, my router, Wi-Fi A.P. and everything critical in my home office. The Internet worked just fine…but we were lucky. The same storm took out a lot of infrastructure that provides comm to our area. AT&T fiber was not affected (presumably because it is largely in the ground).

    • red_vette@alien.topB
      link
      fedilink
      English
      arrow-up
      1
      ·
      11 months ago

      I was in the middle of that storm and yes ATT worked once they repaired the fiber, but Xfinity was mostly out for much longer. They even put their generators in our neighborhood to power their amplifiers.

    • C-D-W@alien.topB
      link
      fedilink
      English
      arrow-up
      1
      ·
      11 months ago

      Since I think most cable providers now provide phone over cable, they are generally pretty good about having service in an outage for the purpose of emergency services. And many of the combined data/voice modems they offer have battery backup options as well specifically for this purpose.

  • timotheusd313@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    I live in a relatively dense suburban neighborhood. We have had extended power outages In our area, and I can tell you for a fact, our phone company apparently has battery backup capability at our DSLAM that lasts about 12 hours. If an outage goes longer than that, they can attach a trailer-mounted generator to power it, (as long as they keep it fueled)

    During the great northeast blackout, I saw a Comcast truck parked next to a little worksite generator (probably 500-1000 watts) chained to the pole, I assume it was powering a signal amplifier on the pole.

  • PaulJDougherty@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    11 months ago

    My xfinity modem/router does not have a built in battery backup. I have it plugged in a 500VA UPS. It will run for many hours after a power outage. That is the only device plugged into the UPS.