So I’ve changed my Virgin Media Hub 5 to modem mode as suggested by a few people in this sub yesterday and I’ve changed my Deco to AP mode as suggested. Everything works fine except these 2 have disconnected after changing to AP mode. Can somebody please help with this? I have 3 Deco M4’s in total.

  • Pools-3015@alien.topBEnglish
    1·
    10 months ago

    If you place the Virgin hub into modem mode, then you will need to reset the Deco system and set them up as a standard mesh system. Not as APs

  • Pools-3015@alien.topBEnglish
    1·
    10 months ago

    If you changed the Virgin hub to modem mode, you need to now reset your Decos and set them up as standard mesh instead of APs

  • weespid@alien.topBEnglish
    1·
    10 months ago

    How are your decos wired together?

    If they all have ethernet backhaul and go through the modem than that is your issue.

    Also what pools said. As your Virgin hub is now in modem mode the decos have to be in router mode as your modem will (likely) only provide one ipv4 address. There for only 1 device can be connected and nothing else will be able to talk to eachother.