I have Verizon WiFi, up to 300mbps, & I have to restart my router constantly. I am on the 2nd floor relatively far from my router, but even my Ethernet/Lan/whatever is booty half the time. My other family member seem to have no issue. The thing that’s confusing me is that I’m using Ethernet from the wall for my PlayStation & it’s still laggy af half the time. I’ve had the Verizon people come out & they just say to restart the router, but doing that messes with everyone else’s WiFi & it’s just a hassle doing it everyday. I want to have someone come out who knows all the technical terms & specializes in this stuff who can reccomend non Verizon products & whatever else to fix this. What type of person/service should I look into for this?

  • TouchMiBacon_404@alien.topBEnglish
    2·
    1 year ago

    I’ll break my comment into a few sections but anything in quotes is a tech term that you should look up if you’re interested in learning.

    TL:DR: you’re looking for Home Networking Specialists or Low Voltage Contractor (or a subreddit that is close enough)

    Wireless: If your router is capable of dual-band broadcasting use the 2.4GHz network.

    Why: 2.4GHz is a longer wavelength and can penetrate walls a bit better and travels farther. 5GHz is a shorter wavelength loses distance in favor of higher speeds but sucks through walls. Note: 5GHz =/= “5G Cellular”, completely different stuff.

    Wired: You will get a lot of questions here about your setup. You mention that you’re plugged into the wall but there may be a few things between you and your router that can affect speeds such as a “dumb switch” or a “hub”.

    Are you in a apartment complex or a single home as that may change what you’re able to look into yourself before having to get permission from someone.

    What is your “modem” wired into? Satellite, cable or fiber?

    Once you answer these questions folks may have a better idea on how to help you.

    Source: myself cybersecurity guy who has focused on networking in a enterprise setting (meaning I may be very wrong and please get 2nd and 3rd opinions).

    Edit: changed my first sentence as I went more than two sections