There is an aerial cable that comes to this splitter (from the left) that splits out two cables. The one powering my modem is the one that’s damaged.

I’ve been having internet issues during the day for the last few days (I live in the northeast US, so very cold right now if that’s relevant). It’s only during the day. Internet speed is VERY slow when it’s connected (<10mbps download, <1 upload) and it is constantly disconnecting. But at nights internet is normal with no interruptions (160mbsp download, 10 upload). I had a tech scheduled to come out to fix the cable today but the guy never showed up (I could do it on my own but don’t fully trust myself with it) but it seems weird it’s only happening during the day. Is this actually the issue?

The other cable from the splitter goes nowhere, so is not an option. This is a rented house so there’s only so much I can do.

  • kwajagimp@alien.topB
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    10 months ago

    Just judging by the fading label - absolutely.

    Generally, I’ve always replaced splitters about every several years. (No more than 5.) They do go bad over time.

    If that doesn’t work, I’d recommend considering replacing the coax.

  • dvishall@alien.topB
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    10 months ago

    Yesssss… please fix the poor guy, also maybe route the cables better so that this doesn’t happen again

  • Commercial_Career_97@alien.topB
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    10 months ago

    If you’re going to replace that connector/cable, also replace the splitter. My cable company just replaced mine and resulted in a better connection.

  • AJ_Mexico@alien.topB
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    10 months ago

    Looks pretty poor. If the 2nd cable from the splitter doesn’t go anywhere useful, you could just get rid of the splitter, and join the two ends with a straight-thru connector instead of that rusty old splitter. That and fixing the cable sound like good first steps to fixing your problem.

  • Citnos@alien.topB
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    10 months ago

    Yes, and regarding the appointment, it has been a busy week for ISPs and understaffed techOps, I am tech support not dispatch and a poor tech called my at 8:00pm still working on a cx house, (with no dispatch assistance bc they left at 6:00pm)

    Try to reschedule the appointment, having that exposed may be being affected by humidity, change of temperature during the day, etc

  • Pro-Rider@alien.topB
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    10 months ago

    Broken shielded cable usually means RF ingress and water intrusion that destroys the high band frequencies which most MSO operators use for Downstream. So broken shielding effects both TX and RX.

  • Beneficial_Ad7906@alien.topB
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    10 months ago

    Everyone is forgetting grounding and a mocca filter and a weather box. So not spec. Also just because you remove a splitter means you fix the issue. Sometimes putting a spliter in place actually helps. There is a sweet spot where the signal strength needs to be. Unless you have the appropriate meter you will not know what your measurements are.

  • Zeal514@alien.topB
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    10 months ago

    Yea, 100%. Easy fix with the right tools. Just call your ISP to come out and fix it for free.

  • SolutionsExistInPast@alien.topB
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    10 months ago

    So this splitter installed on the outside of a home would be considered cable theft in my neighborhood.

    Splitters in general will always degrade network flow. The more splitters you have the more the coax cable is broken up.

    I have 1 coax cable line coming into the house.

    It gets plugged INto an electrified coax signal booster. There are then 4 lines going out.

    • 1 line to the living room and

    • 1 line to each of the 3 bedrooms.

    2 of the 3 ends in the bedrooms have terminator caps on them because they do not connect to any device. 1 of the 3 connects to a cable box in my bedroom.

    The living room has a splitter like yours.

    • 1 line goes to the Cable Box and

    • 1 line to my internet modem

    That Living Room splitter should be eliminated by me so there are no splits in my cable delivery and improve my own internet access. Thanks for helping me see that I should move the modem to one of the capped bedrooms. ☺️

    Get rid of the outdoor splitter.

  • Igpajo49@alien.topB
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    10 months ago

    Absolutely. Water is getting in there as well as allowing low frequency ingress. That splitter needs to be changed out too. Get a tech out to change those out.

  • ouachiski@alien.topB
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    10 months ago

    Yes, that is most likely why. Moisture does weird stuff depending on temperature. Also you may have to replace the whole cable because moisture really likes to wick into the braid and corrode. I have seen the outer braid corroded back several feet.

    Also if you dont have the tools to do a proper compression connector, wait for the tech. Screw on connectors might be even worse than what you have now.

  • nwoidaho@alien.topB
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    10 months ago

    That one head of coax needs to be replaced immediately. With the split in the shield, signal interference is highly likely with that. In fact, That whole junction should be replaced and updated with new equipment.