Your mom lives in the boonies. She doesn’t have cable TV at her house.
This is DSL.
Your mother could have swapped out to a better plan at any time but didn’t because she never bothered to. *
it sounds like I am blaming your Mom. Sorry for that. Verizon should have automaticaly bumped her up when a better plan at the same price became available. That note reads like they are retiring stuff and your Mom is getting an upgrade if she likes it or not.
I am gonna take a stab at this.
Your mom lives in the boonies. She doesn’t have cable TV at her house.
This is DSL.
Your mother could have swapped out to a better plan at any time but didn’t because she never bothered to. *